Unpon leaving the office, the MA mentioned the doc would call my sons prescription into the pharmacy. I do not believes she medically assesd his medical complaint efficiently, but i took her word for it. When my son was finally seen, almost 2hrs later, the MD was short and quick. The office was short staff that day and everyone suffered. The back office staff were decent, however, the wait between the back office MAs and the MD was way too long. Let me first start off by saying the front office staff were amazing very helpful throughout the registrstion and check in process. The rest of the staff was very friendly though. Beyond frustrated to have to pay another fee to another doctor to have the pain managed while I wait on the infection to calm down. I was prescribed an antibiotic and an NSAID, and when I asked for a stronger pain med (again, anyone who has had an infected tooth knows the pain), I was told it was not that serious. Now, keep in mind, I can feel the pain on the outside of my jaw and in my inner ear, and if you were to feel the gum (which he did not), youd feel a spongy pocket of hot infection. I understand the doc is not a dentist, but he seemed unphased by the tooth and basically told me it was not that bad. I have an infected wisdom tooth (third time so I know what it feels like) but couldnt get in to my dentist until Monday. Now, that timeframe would make much more sense if the doctor had seen me for more than LITERALLY 2 minutes and 45 seconds maximum. My appointment was for 6:15, I finished paperwork at about 6:25 and got out of there at about 7:30. Went to my doctor now for the first time today, and was very unimpressed.
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